Software Maintenance

Stop worrying about your software’s maintenance. We built it and we can handle it. An ongoing maintenance package will give you valuable time to focus on your mission and the peace of mind to do so without distraction.

Conscious Commitment

At Acolyte, we believe in positive change. That’s why the majority of our work is dedicated to nonprofits and educators.

Compassionate Pricing

We provide upfront discounts for nonprofits and educators. So you can do the good without the gasp.

Claris Partner

Our status as a Claris Partner is a recognition of our exceptional track record: consistently helping companies gain a competitive edge by crafting technology solutions that not only deliver a return on investment (ROI) but also elevate their operations to new heights.

Ongoing Software Maintenance to Support Your Long-Term Investment 

Your organization is unique and the world needs something special from you. That’s why cookie-cutter software doesn’t work. We build custom software applications that will solve problems for you and your clients.

Software Maintenance Packages

PACKAGE 1

On-Demand

Need help but not ready to commit? Our On-Demand option lets you request development support as needed. We’ll tackle your tasks based on team availability, giving you the flexibility to address urgent needs without a subscription or prepaid commitment. Perfect for one-off fixes or occasional updates, this option ensures you still have access to expert support when you need it most.

PACKAGE 2

Prepaid Support

Prepay for blocks of development hours and enjoy the flexibility of using them whenever you need—valid for up to a year! With this option, your requests are serviced as availability permits and once you’ve used up your prepaid hours, simply purchase another block. It’s an excellent choice for keeping your system updated and maintaining continuity on your schedule.

PACKAGE 3

Subscription

Get a dedicated developer seamlessly integrated into your team for a set number of hours each month. Enjoy the benefits of a discounted rate for your subscription hours, and if you need extra work, we’ve got you covered—additional hours are also billed at the same discounted rate. Consistent support, predictable costs, and maximum flexibility—all in one package.

Acolyte Software Maintenance FAQs

Why is software maintenance and support necessary?

Anyone who hasn’t restarted their computer in a while knows how technology can start to bog down. Maintenance and support ensure your application remains functional, relevant, and efficient over time. Whether applying new security updates, clearing caches, or adapting to new technologies, support and maintenance are vital to keeping your application in its best shape.

Any unexpected downtime is considered with the highest urgency and moved to the top of our queues. Meanwhile any scheduled downtime is planned well in advance at a time that provides the least inconvenience for your team. In both scenarios we recognize every minute your system if offline is a minute your team is flatlined.

Absolutely! With each our dedicated Packages, we can adjust the engagement to fit your specific needs. Whether its providing more updates, or implementing a clearer developer cycle with a change log, we can accommodate specific support needs.