Software Maintenance

Stop worrying about your software’s maintenance. We built it and we can handle it. An ongoing maintenance package will give you valuable time to focus on your mission and the peace of mind to do so without distraction.

Conscious Commitment

At Acolyte, we believe in positive change. That’s why the majority of our work is dedicated to nonprofits and educators.

Compassionate Pricing

We provide upfront discounts for nonprofits and educators. So you can do the good without the gasp.

Claris Partner

Our status as a Claris Partner is a recognition of our exceptional track record: consistently helping companies gain a competitive edge by crafting technology solutions that not only deliver a return on investment (ROI) but also elevate their operations to new heights.

Ongoing Software Maintenance to Support Your Long-Term Investment 

Your organization is unique and the world needs something special from you. That’s why cookie-cutter software doesn’t work. We build custom software applications that will solve problems for you and your clients.

Software Maintenance Packages

PACKAGE 1

Monthly Support Subscription

This package includes both monthly server updates and a set number of support hours to continue development on your solutions. WIth this option, you can rest easy knowing your application is not just working, but moving forward with continued optimization and features.

PACKAGE 2

Monthly Maintenance Updates

This package includes monthly updates focusing on maintaining the status quo. You are happy with your app and just want to keep things running smoothly, we will keep things patched each month so it stays secure and performant.

PACKAGE 3

Quarterly & Emergency Maintenance Updates

Our most budget friendly option includes the minimum maintenance to keep your application afloat. We will check things each quarter and leave any development to your internal team or to another time. Additionally, any emergency maintenance can be performed in the event something goes wrong.

Acolyte Software Maintenance FAQs

Why is software maintenance and support necessary?

Anyone who hasn’t restarted their computer in a while knows how technology can start to bog down. Maintenance and support ensure your application remains functional, relevant, and efficient over time. Whether applying new security updates, clearing caches, or adapting to new technologies, support and maintenance are vital to keeping your application in its best shape.

Any unexpected downtime is considered with the highest urgency and moved to the top of our queues. Meanwhile any scheduled downtime is planned well in advance at a time that provides the least inconvenience for your team. In both scenarios we recognize every minute your system if offline is a minute your team is flatlined.

Absolutely! With each our dedicated Packages, we can adjust the engagement to fit your specific needs. Whether its providing more updates, or implementing a clearer developer cycle with a change log, we can accommodate specific support needs.