Application Maintenance
Stop worrying about maintenance. We built it and we can handle it. An ongoing maintenance package will give you valuable time to focus on your mission and the peace of mind to do so without distraction.
Conscious Commitment
At Acolyte, we believe in positive change. That’s why the majority of our work is dedicated to nonprofits and educators.
Compassionate Pricing
New tech is great, but the price tag can be a barrier to getting started. That’s why we provide upfront discounts for nonprofits and educators. So you can do the good without the gasp.
Claris Partner
Our status as a Claris Partner is a recognition of our exceptional track record: consistently helping companies gain a competitive edge by crafting technology solutions that not only deliver a return on investment (ROI) but also elevate their operations to new heights.
Ongoing App Maintenance to Support Your Long-Term Investment
App Maintenance Packages
Package 1
Monthly Support Subscription
This package includes both monthly server updates and a set number of support hours to continue development on your solutions. WIth this option, you can rest easy knowing your application is not just working, but moving forward with continued optimization and features.
Package 2
Monthly Maintenance Updates
This package includes monthly updates focusing on maintaining the status quo. You are happy with your app and just want to keep things running smoothly, we will keep things patched each month so it stays secure and performant.
Package 3
Quarterly & Emergency Maintenance Updates
Our most budget friendly option includes the minimum maintenance to keep your application afloat. We will check things each quarter and leave any development to your internal team or to another time. Additionally, any emergency maintenance can be performed in the event something goes wrong.
Acolyte App Maintenance FAQs
Why is application maintenance and support necessary?
Anyone who hasn’t restarted their computer in a while knows how technology can start to bog down. Maintenance and support ensure your application remains functional, relevant, and efficient over time. Whether applying new security updates, clearing caches, or adapting to new technologies, support and maintenance are vital to keeping your application in its best shape.
How do you handle downtime on an application?
Any unexpected downtime is considered with the highest urgency and moved to the top of our queues. Meanwhile any scheduled downtime is planned well in advance at a time that provides the least inconvenience for your team. In both scenarios we recognize every minute your system if offline is a minute your team is flatlined.
What is the difference between application support and application maintenance?
Application support involves assistance with the development or data of the application. For example, a new user accidentally replaces the first name of all your contacts with “John”. With application support, we would not only restore the data, but also reconfigure the application to prevent another occurrence. For application maintenance, this typically does not involve any direct adjustments to the application or data, but only the environment that the application leans on. Application maintenance would include any software updates to the environments required to run the application.
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Need Software Development or Optimization for your Nonprofit?